PRIVACY POLICY

Effective Date: 01/01/2024

At Fount Financial, we are committed to protecting your privacy and safeguarding the personal information you share with us. This privacy statement outlines how we collect, use, and disclose your personal information in compliance with applicable laws, industry standards, and the specific criteria required by Mobile Network Operators (MNOs).

1. Information We Collect
We collect personal information that is necessary to provide you with our financial services and to comply with legal requirements. This may include, but is not limited to:

Personal identifiers such as your name, address, phone number, and email address.

Financial information, including account numbers, transaction history, and credit information.

Usage and network data collected through mobile or other network operators, including device identifiers and mobile traffic data.

Location data when you use location-based services or enable location sharing.

2. How We Use Your Information
Fount Financial uses your personal information for the following purposes:

Service Delivery: To provide financial services, including processing transactions, managing your accounts, and customer support.

Compliance: To comply with applicable laws, regulations, and Mobile Network Operators’ security and privacy criteria.

Communication: To contact you regarding your accounts and services.

Data Analytics: To analyze trends and improve our services while maintaining user anonymity.

3. Sharing Your Information
Fount Financial does not sell or rent your personal information to third parties. However, we may share your information in the following instances:

With Mobile Network Operators: As required by Mobile Network Operators, we share relevant information (e.g., device data, traffic data) to facilitate network services and comply with their privacy and security policies.

With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors or cloud service providers), under strict confidentiality agreements.

Legal Compliance: We may share your information to comply with legal obligations, government requests, or to protect our rights, property, and safety or that of others.

4. Your Rights and Choices
Access and Correction: You have the right to access and update your personal information.

Opt-Out: You can opt-out of certain data-sharing activities, such as marketing communications, at any time.

Mobile Network Data: You may manage how your mobile network data is shared via your device settings or by contacting us directly.

5. Security of Your Information
We take data security seriously and use appropriate technical and organizational measures to protect your personal information. This includes encryption, secure access controls, and regular security audits to prevent unauthorized access, use, or disclosure.

6. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy statement or as required by law. Data related to mobile network services may be retained in accordance with Mobile Network Operator policies.

7. Changes to This Privacy Statement
We may update this privacy statement to reflect changes in our services, legal obligations, or privacy practices. We encourage you to review this statement periodically. The “Effective Date” at the top of this document indicates when it was last updated.

If you have any questions or concerns about this privacy statement or our privacy practices, please contact us at:

Fount Financial
Email: info@fountfinancial.com
Phone: 877-224-6550
Address: 711 Eglin Pkwy NE Ft Walton Beach, FL 32547