REFUND POLICY

Fount Financial is committed to providing accurate payment processing for all customer accounts.

Payments submitted through our website are considered authorized by the account holder. Once a payment has been processed, it generally cannot be canceled or refunded.

Refunds may be approved only in the following situations:

• Duplicate payments

• Accidental overpayments

• Payment processing errors

• Insurance premium refunds received from the insurance carrier following policy cancellation or policy adjustments, in accordance with your Premium Finance Agreement

• Other circumstances approved by Fount Financial in its sole discretion

Refund requests must be submitted promptly after the transaction occurs.

Approved refunds will be issued using the original payment method whenever possible. If that method is unavailable, an alternative refund method may be used.

Please allow 7–10 business days for approved refunds to be processed. Processing times may vary depending on your financial institution.

Submitting a refund request does not guarantee approval. All requests are reviewed individually and are subject to the terms of your Premium and/or Consumer Finance Agreement and applicable law.